Service of Hengyu machinery company

2018-10-27

 Xinxiang Hengyu Machinery Equipment Co.,Ltd has one of leader manufacture since 2005 at screen and conveyor machine, so the unit performance is durable and trusty.

 

More and more customer very concerns about the company service, so here we’d like to show it as follows:

 

Pre-sales service

1. 24 hours inquiry and consulting support.

2. Special customizing and designing as required.

3. Sample testing support.

4. Paste customer’s label on request

5. Welcome to view our factory

 

Service during the sale:

1. Production schedule. (including send the pictures of production process to you)

2. Quality report. (it will idle run 48 hours before delivery and send the video to you)

 

After- Sales service

1. 12 months for main components

2. Video and pictures to show how to install and use the machine.

3. Providing free quick-wear parts within warranty period.  

4. Replacing main parts within warranty period  

5. For big order, engineers available to service machinery overseas (negotiated)

 

For choose the right screen and conveyor system, please let us know the following questions before contact us:

1. Your raw material?

2. Density and particle size of your raw material?

3. Using aims and other special requirement?

4. Working power of your local place?


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